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Transforming Cloud Operations with a Platform-Led Strategy

99.9%

Uptime across hybrid cloud environments.

Overview

A global enterprise confronted challenges in managing its hybrid cloud environment across Azure, AWS, and on-premises infrastructure. Isolated teams, disjointed tools, and governance complexities resulted in inefficiencies, elevated costs, and operational risks. By implementing a phased transformation—beginning with Managed Services for stabilization and subsequently transitioning to platform-driven automation with Vector—the client significantly enhanced cloud governance, operational efficiency, and cost optimization while ensuring business continuity.

Challenge

Technical Debt – High costs for maintaining legacy on-premises infrastructurealongside cloud workloads. Operational Silos – Disconnected teams slowed decision-making and incidentresolution. Hybrid Cloud Complexity – Limited visibility and fragmented tools madegovernance, security, and compliance difficult.

Technical Debt – High costs for maintaining legacy on-premises infrastructure
alongside cloud workloads.
Operational Silos – Disconnected teams slowed decision-making and incident
resolution.
Hybrid Cloud Complexity – Limited visibility and fragmented tools made
governance, security, and compliance difficult.

Solution

The transformation followed a two-phase approach:

1. Stabilization & Optimization Improved cloud observability using existing tools. Integrated application, infrastructure, and security teams for better coordination. Strengthened security and compliance policies.  Optimized cloud costs and resource utilization.

Phase 1 Approach : Stabilization & Optimization

Integrated application, infrastructure, and security teams for better coordination.
Strengthened security and compliance policies.
Optimized cloud costs and resource utilization.
Improved cloud observability using existing tools.

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Phase 2 Approach: Automation & Modernization with Vector

Deployed Vector for unified observability across Azure, AWS, and on-premises environments.
Automated incident response and streamlined troubleshooting.
Standardized governance and security policies.
Optimized workload placement for improved performance and cost efficiency.

Key Results

35% improvement in SLAs and service reliability.
20% reduction in cloud costs through optimized resource utilization.
99.9% uptime across hybrid cloud environments.
50% faster incident resolution with automation.
40% reduction in operational overhead.
Improved compliance, security, and governance with unified policy enforcement.

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By adopting a phased platform-led strategy, the client consolidated fragmented hybrid cloud operations into a scalable, collaborative ecosystem. The Vector integration eliminated silos, accelerated incident response, and established a future-ready foundation for agile, cost-efficient cloud management.

Our platform's strength lies in its adaptability, enabling us to meet our users' evolving needs and transform their experiences.

Transforming Cloud Operations with a Platform-Led Strategy

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